price includes shipping costs.
Gift cards are sent via email so there are no shipping costs.
Gift wrapping is not available for international shipping.
This is a round flat plate made by Ryosuke Matsuo, a potter in Kyoto.
This piece exudes gentle warmth at first glance. It's perfect for serving cakes and fruit.
The tableware, which fits seamlessly into everyday life, is proof of the efforts that Matsuo has made to incorporate it into his own work through conversations with customers.
A technique that combines a white cream-like glaze with a brush-applied glaze.
By layering metal colors that come in dark brown and blue with a brush, a gradation that flows along the carved lines is created.
"Melt" refers to the flow of liquid and means to dissolve.
Matsuo's wish is embodied in this product: "The more you use it, the more it will blend into the user, and I want its gentleness to gradually seep into the user's space and hands."
Each item has a different design, so if you would like, we can send you a picture of what we have in stock.
<Handling precautions>
Sealing: Requires dishwasher: Not recommended (can be used on items other than those with sharp edges, but not recommended)
Microwave: OK Oven: Not OK Bleach: OK (all black dishes are not OK)
*The soil is coarse and highly absorbent, so if used as is, it will absorb moisture and oil. Please seal the pores before using for the first time.
*If left in a damp state, it may cause mold or odor.
*Fine cracks may appear in the glaze, known as crazing. These may appear on the surface over time, but please enjoy them as a unique change in pottery.
*There may be some variation in color and size, but please enjoy this as part of the individuality of the dish.
User Guide
~About payment methods~
Payment Method:
*Credit cards (VISA/MASTER/American Express/JCB) , Google Pay , Apple Pay , Paypal and Shop Pay are accepted.
(Payment method is lump sum only)
~About shipping costs~
*Shipping is free. Shipping fees include shipping costs only.
Customs duties, value-added tax ( VAT ), and other charges are determined by the destination country's regulations and must be paid by the recipient.
We cannot assist you with delays caused by customs clearance procedures.
Please see our shipping policy for details.
~About packaging, gift wrapping, and bundling~
In consideration of limited resources and the environment, our store may use recycled materials or used paper for cardboard and packing materials. Please note that gift wrapping is not available for international deliveries. If you would like your items to be shipped together, please leave a message in the "Order Notes" section or on the "Contact Us" page. Please note that we may not be able to accommodate your request depending on the timing.
~About Shipping~
Adding an item to your cart does not guarantee that it is in stock. Your order will be confirmed once payment and shipping procedures are complete.
In addition, our online store and physical store share inventory. Therefore, depending on when you place your order, there may be a time lag in inventory, and the product may be sold out. In the unlikely event that we find out that an item is out of stock after you place your order, we will contact you promptly and offer a refund or an alternative product.
*Delivery operations are generally carried out on business days.
*During times such as when we receive a large number of orders, it may take some time for your order to be shipped. If you are in a hurry, please send us a message in the "Order Notes" section or on the "Contact Us" page. Please note that we may not be able to meet your request.
~About returns and exchanges~
* We have a 14- day return policy, which means you can request a return within 14 days of receiving your item.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags attached and in the original packaging. A receipt or proof of purchase is also required.
To initiate a return, please contact us at info@irodori-table.com .
*We will not accept any items returned before you request a return. Additionally, unless the item is damaged or we made a shipping error, all costs associated with returning the item will be borne by the customer. If we incur any shipping or customs fees for the return, we will deduct these costs from the refund. If the returned item is undamaged, we will refund the full price of the item. We cannot refund items that are damaged, so please pack the item carefully and label it as fragile.
* Damage and problems
Please inspect your order upon receipt and contact us immediately if it is faulty, damaged, or you received the wrong item so we can assess the issue and address it appropriately.
*Please see our return policy for details.
About return
If the customer fails or refuses to receive the product, is unable to receive the product due to a long absence, or the delivery address is unknown, or if the customer is unable to receive the product for other reasons, the store will fulfill its obligation to deliver the product by contacting the contact information registered by the customer and bringing or delivering the product to the delivery address specified at the time of purchase, and the store will be relieved of such obligation. In addition, the customer will be responsible for any costs incurred in such cases, such as shipping fees.
